Last updated: March 2, 2026  •  Effective: March 2, 2026

01 Introduction

DigiDix ("we," "our," or "us") operates the DigiDix mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

DigiDix is a family-oriented task management and reward system designed for parents/guardians and their children. We are committed to protecting the privacy of all our users, especially children.

02 Information We Collect

2.1 Information Provided by Parents/Guardians

• Account Information: Email address, display name, profile photo (optional)
• Authentication Data: We support email/password, Google Sign-In, and Apple Sign-In. We do not store third-party passwords.
• Family Data: Family name, family settings, currency preferences
• Payment Information: Subscription and in-app purchase data is processed by Google Play / Apple App Store. We do not directly collect or store credit card information.

2.2 Information About Children

Children's profiles are created by parents/guardians. The following data is collected:

• Profile Information: Display name (can be a nickname), date of birth, gender (optional), avatar
• App Activity: Tasks completed, points earned, rewards claimed, achievements unlocked, streaks
• Authentication: Username and PIN (for child login). PINs are stored securely and are not visible to anyone, including us.

2.3 Automatically Collected Information

• Device Information: Device type, operating system version, unique device identifiers (for push notifications only)
• Usage Data: App interaction data, feature usage patterns, crash reports
• Log Data: Anonymous analytics data to improve app performance

03 How We Use Your Information

Purpose	Data Used
Provide and maintain the App	Account info, family data, activity data
Send push notifications	Device tokens, user preferences
Process subscriptions and purchases	Payment data (via app stores)
Improve our services	Anonymous usage analytics
Provide customer support	Account info, usage data
Ensure security and prevent fraud	Authentication data, device info
Display advertisements (free tier)	Non-personal ad identifiers

04 Children's Privacy (COPPA Compliance)

We comply with the Children's Online Privacy Protection Act (COPPA), the General Data Protection Regulation (GDPR) provisions for children, and similar international regulations regarding children's data.

4.1 Parental Consent

• Children cannot create accounts on their own. A parent/guardian must create and manage all child accounts.
• By creating a child account, the parent/guardian provides verifiable consent for the collection and use of their child's information as described in this policy.
• Parents can review, modify, or delete their child's information at any time through the App.

4.2 Data We Collect from Children

We limit the data collected from children to what is reasonably necessary for the App to function:

• Display name / nickname
• Task completion data and points
• Achievement and badge progress
• App usage within DigiDix only

4.3 What We Do NOT Do with Children's Data

• We do not sell children's personal information
• We do not use children's data for behavioral advertising
• We do not allow children to make their information publicly available
• We do not allow children to communicate with strangers
• We do not collect more data than necessary for the App to function

4.4 Advertising for Children

When ads are shown to users on the free tier, all advertisements displayed to child accounts are COPPA-compliant. We use Google AdMob with child-directed treatment enabled, which means:

• No personalized or behavioral advertising
• No interest-based ad targeting
• Only age-appropriate, family-safe advertisements

05 Third-Party Services

We use the following third-party services that may collect information:

Service	Provider	Purpose	Policy
Firebase Authentication	Google	User login & accounts	Link
Cloud Firestore	Google	Data storage	Link
Firebase Cloud Messaging	Google	Push notifications	Link
Firebase Analytics	Google	Usage analytics	Link
Firebase Crashlytics	Google	Crash reporting	Link
Google AdMob	Google	Advertising (free tier)	Link
Google Play Billing	Google	Purchases & subscriptions	Link
Firebase Cloud Storage	Google	Images & photos	Link

06 Advertising

DigiDix displays banner advertisements to users on the free tier only. Premium subscribers do not see ads.

• We use Google AdMob to serve advertisements
• For child accounts, we enable child-directed treatment (COPPA-compliant ads only)
• We do not use personalized advertising for child accounts
• Ad identifiers (such as Google Advertising ID) may be collected by AdMob for contextual advertising
• You can opt out of personalized ads in your device settings

07 Apple App Tracking Transparency (ATT)

On iOS devices, DigiDix respects Apple's App Tracking Transparency (ATT) framework:

• We will request your permission before tracking your activity across other companies' apps and websites
• If you decline tracking, we will not collect your IDFA (Identifier for Advertisers)
• Declining tracking does not affect the core functionality of the App
• For child accounts, tracking is always disabled regardless of ATT settings, in compliance with COPPA
• You can change your tracking preference at any time in your device's Settings → Privacy & Security → Tracking

08 Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Within your family: Task and reward data is shared between family members within the same family group
• Service providers: With third-party services listed in Section 5, solely to provide the App's functionality
• Legal requirements: If required by law, regulation, or legal process
• Safety: To protect the rights, property, or safety of our users

09 Data Security

We take the security of your data seriously:

• All data is transmitted over HTTPS/TLS encryption
• Data is stored in Google Cloud infrastructure with enterprise-grade security
• Firebase Security Rules ensure users can only access their own family's data
• Child PINs are stored securely and are never transmitted in plain text
• We conduct regular security reviews of our access rules

10 Data Retention

• We retain your data for as long as your account is active
• When you delete your account, all associated data is permanently deleted from our servers within 30 days
• When a parent deletes a child's profile, all child data is permanently deleted
• Anonymous analytics data may be retained for up to 14 months for service improvement

11 Your Rights

Depending on your location, you may have the following rights:

For All Users:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Delete your account and all associated data
• Data Portability: Request your data in a portable format

For EU/EEA Users (GDPR):

• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

For Parents/Guardians (COPPA):

• Review your child's personal information
• Request deletion of your child's data
• Refuse further collection of your child's data
• All of the above can be done directly through the App or by contacting us

12 Account Deletion

You can delete your account and all associated data at any time:

• In the App: Go to Settings → Account → Delete Account
• Online: Visit digidix.app/account-deletion
• By Email: Send a request to contact@digidix.com

When you delete your parent account:

• All your personal data is permanently deleted
• All child profiles you created are permanently deleted
• All family data (tasks, rewards, achievements, etc.) is permanently deleted
• Active subscriptions should be cancelled separately through Google Play / App Store
• This action is irreversible

13 International Data Transfers

Our services are hosted on Google Cloud infrastructure. If you are accessing our App from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where Google operates data centers. By using our App, you consent to this transfer.

We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

14 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last updated" date
• Sending an in-app notification
• If the changes affect children's data, we will obtain new parental consent as required

15 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: contact@digidix.com
• Website: https://digidix.app

We will respond to all privacy-related inquiries within 30 days.

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