Last updated: July 29, 2026  •  Effective: July 29, 2026

01 Introduction

DigiDix ("we," "our," or "us") operates the DigiDix mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

DigiDix is a family-oriented task management and reward system designed for parents/guardians and their children. We are committed to protecting the privacy of all our users, especially children.

02 Information We Collect

2.1 Information Provided by Parents/Guardians

• Account Information: Email address, display name, phone number (optional), profile photo (optional)
• Authentication Data: We support email/password, Google Sign-In, and Apple Sign-In. We do not store third-party passwords.
• Family Data: Family name, family settings, currency preferences
• Payment Information: Subscription and in-app purchase data is processed by Google Play / Apple App Store. We do not directly collect or store credit card information.

2.2 Information About Children

Children's profiles are created by parents/guardians. The following data is collected:

• Profile Information: Display name (can be a nickname), date of birth, gender (optional), avatar
• App Activity: Tasks completed, points earned, rewards claimed, achievements unlocked, streaks
• Authentication: Username and PIN (for child login). PINs are stored securely and are not visible to anyone, including us.

2.3 Automatically Collected Information

• Device and App Information: Device type, operating system version, app version, notification tokens, coarse location derived from network information, and identifiers used for security, analytics, ad delivery, fraud prevention, and measurement. On iOS, the IDFA is available to Google AdMob only if an adult parent/guardian grants App Tracking Transparency permission.
• Usage Data: App interaction data, feature usage patterns, advertising interactions in the free parent/guardian area, and crash reports
• Log Data: Anonymous analytics data to improve app performance

03 How We Use Your Information

Purpose	Data Used
Provide and maintain the App	Account info, family data, activity data
Send push notifications	Device tokens, user preferences
Process subscriptions and purchases	Payment data (via app stores)
Improve our services	Anonymous usage analytics
Provide customer support	Account info, usage data
Ensure security and prevent fraud	Authentication data, device info
Display and measure non-personalized ads in the free parent/guardian area	Consent and ATT status where applicable, plus device, app, approximate location, and ad interaction data processed by Google AdMob on Android and iOS

04 Children's Privacy (COPPA Compliance)

We comply with the Children's Online Privacy Protection Act (COPPA), the General Data Protection Regulation (GDPR) provisions for children, and similar international regulations regarding children's data.

4.1 Parental Consent

• Children cannot create accounts on their own. A parent/guardian must create and manage all child accounts.
• By creating a child account, the parent/guardian provides verifiable consent for the collection and use of their child's information as described in this policy.
• Parents can review, modify, or delete their child's information at any time through the App.

4.2 Data We Collect from Children

We limit the data collected from children to what is reasonably necessary for the App to function:

• Display name / nickname
• Task completion data and points
• Achievement and badge progress
• App usage within DigiDix only

4.3 What We Do NOT Do with Children's Data

• We do not sell children's personal information
• We do not use children's data for behavioral advertising
• We do not allow children to make their information publicly available
• We do not allow children to communicate with strangers
• We do not collect more data than necessary for the App to function

4.4 Advertising and Child Accounts

DigiDix does not display advertisements in child accounts or in the child-facing interface.

• The child-facing interface does not initiate ad requests or render advertisements
• Child profile and activity data are not used to select advertisements
• On Android and iOS, advertisements may appear only in the adult parent/guardian area for free-tier accounts
• The advertising consent and permission flow is never initiated from a child account or child-facing interface

05 Third-Party Services

We use the following third-party services that may collect information:

Service	Provider	Purpose	Policy
Firebase Authentication	Google	User login & accounts	Link
Cloud Firestore	Google	Data storage	Link
Firebase Cloud Messaging	Google	Push notifications	Link
Firebase Analytics	Google	Usage analytics	Link
Firebase Crashlytics	Google	Crash reporting	Link
Google AdMob and User Messaging Platform	Google	Consent management and non-personalized advertising in the free adult parent/guardian area on Android and iOS	Link
Google Play Billing	Google	Purchases & subscriptions	Link
Firebase Cloud Storage	Google	Images & photos	Link

06 Advertising

On Android and iOS, DigiDix displays non-personalized banner advertisements only in the adult parent/guardian area for free-tier accounts. Child accounts do not display ads, and Premium subscribers do not see ads.

• We use Google AdMob on Android and iOS to serve advertisements
• We request non-personalized advertisements and limit ad content to Google's G rating
• Google may process consent choices, approximate location, identifiers, and device, app, and ad interaction data for ad delivery, fraud prevention, frequency capping, and measurement
• Where required, users can make or update privacy choices through Google's User Messaging Platform from the parent Help area
• Advertisements are never rendered in child accounts or the child-facing interface

07 Apple App Tracking Transparency (ATT)

For a free-tier adult parent/guardian on iOS, DigiDix completes the applicable Google User Messaging Platform consent flow and resolves Apple's App Tracking Transparency permission before Google Mobile Ads is initialized or an ad is requested.

• If permission is granted, Google AdMob may access the IDFA to deliver and measure advertisements in the free adult parent/guardian area
• If permission is denied or restricted, DigiDix remains fully usable and does not access the IDFA; IDFA-free non-personalized advertisements may still be displayed
• DigiDix does not sell personal information. Google AdMob may link a device identifier with third-party data for advertising or measurement only when ATT permission allows it
• The ATT request is not shown in child accounts, the child-facing interface, or to Premium subscribers
• Users can change ATT permission later in iOS Settings

08 Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Within your family: Task and reward data is shared between family members within the same family group
• Service providers: With third-party services listed in Section 5, solely to provide the App's functionality
• Legal requirements: If required by law, regulation, or legal process
• Safety: To protect the rights, property, or safety of our users

09 Data Security

We take the security of your data seriously:

• All data is transmitted over HTTPS/TLS encryption
• Data is stored in Google Cloud infrastructure with enterprise-grade security
• Firebase Security Rules ensure users can only access their own family's data
• Child PINs are stored securely and are never transmitted in plain text
• We conduct regular security reviews of our access rules

10 Data Retention

• We retain your data for as long as your account is active
• When you delete your account, all associated data is permanently deleted from our servers within 30 days
• When a parent deletes a child's profile, all child data is permanently deleted
• Anonymous analytics data may be retained for up to 14 months for service improvement

11 Your Rights

Depending on your location, you may have the following rights:

For All Users:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Delete your account and all associated data
• Data Portability: Request your data in a portable format

For EU/EEA Users (GDPR):

• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

For Parents/Guardians (COPPA):

• Review your child's personal information
• Request deletion of your child's data
• Refuse further collection of your child's data
• All of the above can be done directly through the App or by contacting us

12 Account Deletion

You can delete your account and all associated data at any time:

• In the App: Go to Settings → Account → Delete Account
• Online: Visit digidix.app/account-deletion
• By Email: Send a request to contact@digidix.com

When you delete your parent account:

• All your personal data is permanently deleted
• All child profiles you created are permanently deleted
• All family data (tasks, rewards, achievements, etc.) is permanently deleted
• Active subscriptions should be cancelled separately through Google Play / App Store
• This action is irreversible

13 International Data Transfers

Our services are hosted on Google Cloud infrastructure. If you are accessing our App from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where Google operates data centers. By using our App, you consent to this transfer.

We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

14 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last updated" date
• Sending an in-app notification
• If the changes affect children's data, we will obtain new parental consent as required

15 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: contact@digidix.com
• Website: https://digidix.app

We will respond to all privacy-related inquiries within 30 days.

← Back to Home